Privacy Policy

PRIVACY POLICY

At Thodannur Dental Clinic, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our clinic's application or services. By accessing or using the app, you agree to the practices described here.


1. Information We Collect

We may collect the following types of information:

  • Personal information: such as your name, phone number, email address, and other details you provide while booking an appointment or contacting us.
  • Health-related information: such as your medical history, prescriptions, and treatment details that you choose to share with our clinic.
  • Usage information: details about how you use the app, such as device type, IP address, and browsing activity.
  • Communication: any messages, feedback, or queries you send to us through the app.

2. How We Use Your Information

Your information may be used to:

  • Schedule and manage your appointments at the clinic.
  • Provide better patient care by maintaining accurate health records.
  • Improve the performance and functionality of our app.
  • Respond to your inquiries, requests, or feedback effectively.
  • Send you important updates such as appointment reminders or health tips (if you choose to receive them).

3. Sharing of Information

We do not sell or rent your personal data. However, we may:

  • Share information with our authorized clinic staff to provide you with appropriate care.
  • Use trusted third-party service providers (e.g., hosting or IT support) to operate the app securely.
  • Disclose information if required by law, regulation, or a legal process.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, please note that no system can be guaranteed to be 100% secure.


5. Your Rights

You may request to access, update, or delete your personal information. You may also choose to withdraw consent for certain data uses at any time by contacting us.


6. Third-Party Links

Our app may contain links to external websites or services. Please note that we are not responsible for the privacy practices of those third parties.


7. Children's Privacy

Our app may be used by individuals of all age groups. We do not knowingly collect personal information from children without the knowledge or consent of a parent or guardian. If you believe information has been shared with us that should be managed differently, please contact us so we can address it appropriately.


8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app, and continued use of our services means you accept the updated policy.


9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us directly at Thodannur Dental Clinic.